TERMS AND CONDITION OF USE
BY VISITING, BROWSING, SHOPPING, ACCESSING OR OTHERWISE USING THIS WEB SITE (THE “SITE”) OPERATED BY Calnailsupply.com YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Important Information About This Legal Contract
You agree to this User Agreement, and all of its terms and conditions, by visiting, browsing, shopping, accessing or otherwise using the Site. These terms and conditions are subject to change without prior notice at any time, in Calnailsupply.com’s sole discretion. By visiting, browsing, shopping, accessing or otherwise using the Site after a change has been posted to the Site, the Customer accepts that change. Customers should check this User Agreement and the Privacy Pledge frequently
Acceptance of Contract Terms
This User Agreement, and all of its terms and conditions, constitute a legal contract between you and Calnailsupply.com (References to “you” or “your” shall relate to a customer of Calnailsupply.com or other party that visits, browses, shops, accesses or otherwise uses the Site (the “Customer”); references to “Calnailsupply.com” shall relate to Calnailsupply.com and its affiliates.) By visiting, browsing, shopping, accessing or otherwise using this site (“Site”), you acknowledge that you have read, understood, and agree to be bound by this User Agreement and comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to this User Agreement, as it may be changed by Calnailsupply.com from time to time, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States copyright law and international treaties. This Site is controlled and operated by Calnailsupply.com from its offices within the United States. Calnailsupply.com makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is not authorized. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of CA without regard to conflict of law rules. You consent to jurisdiction of the federal and state courts located in ORANGE County, CA to hear any such claims.
Access, Interference and Linking
Calnailsupply.com grants you a limited license to access and make personal use of the Site and not to download (other than page caching) or modify it, or any portion of it, except as provided below under “Use Restrictions,” or with express written consent of Calnailsupply.com. The following activity on the Site is expressly prohibited: Any non-personal or commercial use of any robot, spider, other automatic device, or manual process to monitor or copy portions of the Site or the content contained herein without prior written permission by Calnailsupply.com; collection or use of any product listings, descriptions, or prices, from the Site for the benefit of another merchant that supplies products competitive with or comparable to those offered on the Site; and, Any use of, visits to, or other action that imposes an unreasonable or disproportionately large load on the Site, or otherwise interferes with its proper and timely functioning.
Any unauthorized use terminates the license granted by Calnailsupply.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Site so long as the link does not portray Calnailsupply.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Calnailsupply.com logo or other proprietary graphic or trademark as part of the link without express written permission. Calnailsupply.com does not review or control third-party sites that link to or from the Site, and is not responsible for the contents of any third-party sites linked to or from the Site.
The copyright in all material provided on this Site is held by Calnailsupply.com or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Calnailsupply.com or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded or printed materials. You also may not, without Calnailsupply.com’s prior written permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
All trademarks and registered trademarks are the sole property of their respective owners. Photographs courtesy of respective manufacturers. Calnailsupply.com and the Circle of Service logo are trademarks of Calnailsupply.com Copyright © 2009 Calnailsupply.com.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Calnailsupply.com BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF Calnailsupply.com OR A Calnailsupply.com AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
By accessing the Site and using the information therein available and/or by purchasing any products or services made available through this Site, you agree with Calnailsupply.com, its service providers, agents, employees, successors, assigns, affiliates, parents, subsidiaries and any content provider or offer or of goods or services on this Site or through any other associated activity, that ANY CLAIM OR DISPUTE UNDER THE USER AGREEMENT AND ANY CLAIM OR DISPUTE THAT YOU MAY HAVE AGAINST ANY OF THESE PERSONS OR ENTITIES, WHETHER RELATED TO THE DESCRIBED TRANSACTIONS OR OTHERWISE, INCLUDING THE ENFORCEABILITY OF THIS ARBITRATION AGREEMENT, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION under the Code of Procedure of ARBITRATION-FORUM.COM (the “Code”) in effect at the time the claim is filed. The Code is available at http://www.arbitration-forum.com or can be obtained by calling 1-800-753-9448. Notwithstanding any choice of law provision included in this User Agreement, this arbitration agreement is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16) and the New York Convention on the Enforcement of Arbitration Awards (9 U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement of the award is sought). Hearings shall be held as provided by the Code and if any In-person Hearing is required, it shall be held in Westminster, CA. Each party shall bear its own cost of any legal representation, discovery, or research required to complete arbitration.
Please review our Privacy Notice, which also governs your visit to this Site. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. Calnailsupply.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Communications to Calnailsupply.com. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Calnailsupply.com for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Calnailsupply.com is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Calnailsupply.comor the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
SHIPPING & RETURN
Calnailsupply offers a few different shipping methods. Our standard shipping service is UPS Ground. If you live within the Continental United States we offer FREE SHIPPING via UPS Ground (except APO and PO addresses).
FREE STANDARD SHIPPING on any online purchase over $100! For your convenience, Calnailuspply offers Free Delivery for all orders with a purchase of $150.00 or more within 48 contiguous states. Free shipping offer not valid for AK, HI, or P.O. Boxes. Free shipping is determined by the merchandise total after discounts are applied. Some items may have special delivery options associated with them. Please note the following while shopping:
If you live in Alaska, Hawaii, Puerto Rico, or Canada, then your order can be shipped via the USPS Priority Mail service .
All international orders outside of the United States & Canada please request shipping quote via email before purchasing.
Our shipping department is able to ship to street addresses and PO Boxes within the United States. The purchaser is responsible for providing the correct mailing address. Please be certain your address is correct regardless of your ordering process, before finalizing your order. We cannot be responsible for goods delivered to the wrong address. Transit time can take between 1-12 business days from the time the order leaves our warehouse.
Our Return Policy
Satisfaction Guarantee (Returns/Exchanges)
If you are not satisfied with your purchase, simply return it in the complete and original packaging (together with all accessories and manuals) along with any free gifts associated with the returned merchandise in sellable condition and your original sales receipt within 30 days of the date of purchase. Electrical items must be returned within 14 days of purchase. We will gladly replace or repair the item, or refund your money. A 15% restocking charge may be applicable on certain furniture and equipment items. This fee may be increased on items that are either damaged or used. Incomplete displays and partial kits are subject to restocking fees. Credit issued only for merchandise returned.Furniture and special order items that are defective may be exchanged for identical items only with manufacturer’s discretion. You are responsible for the cost of shipping returned goods. If it was our error, we will reimburse you the cost of the shipping via Fedex or UPS ground service.
All returns/exchanges must have filled out an RMA request form located below, prior to shipping item back to be eligible to receive a refund.
Non-Returnable Policy: All sales on acrylic, gels, nippers, pushers, tattoo, anklets, toe rings, body jewelry and skin care are final. These items are not returnable due to sanitization and hygienic purposes. Books, DVD’s, CD’s, videos and airbrush equipment are not returnable unless items are unused and packaged in original shrinkwrap. Special orders are not returnable. We cannot accept returns or issue any credit on Electronic items that have been opened and/or partially used.
|•||Please allow up to 14 days for your return to arrive at our Returns Warehouse, delivery times vary based on shipper selected. Your return will be processed within 5-7 business days (excluding Saturdays, Sundays, and holidays) after receipt of the item.|
|•||Depending on the applicable policies above, you can request either a credit or a replacement when you return your product. If you request a credit, your original method of payment will be credited as soon as possible after your return is processed and approved. If you request a replacement product, your replacement order will be sent to fulfillment once your return is processed and approved. How quickly your replacement product ships after that depends on product availability.|
|•||We do not ship your replacement order before we receive your return (cross-ship). If you need a replacement sooner than the timeline outlined above, please place a new order on the website, independent of the returns process.|
We can process returns and refunds only for items directly purchased from and fulfilled by nailsupply4u.com. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return.
You can also view completed returns and refunds at the bottom of an order’s summary page in Your Account. If the return and refund do not appear in Your Account after 4 weeks from the day you sent us your return, please contact us for further assistance.
Problem with an Order?
If something is wrong with an order that is being fulfilled by Calnailsupply.com, we certainly want to help you. Please read the information below for more on how to proceed.
Did you receive a damaged or defective item? If the item has a damaged or defective part, contact us within 7 days of receiving the item. Please fill out the RMA request form below.
Did you receive the wrong item or an item you didn’t order? If the item Calnailsupply.com has sent is the wrong item then contact us within 7 days of receiving the item. Please fill out the RMA request form below.
Not what you were expecting, ordered the wrong item? If you are not satisfied with the item that you have received please contact us within 7 days of receiving the item. Return shipping costs cannot be refunded. There is a 15% restocking fee for returns of this type. Please fill out the RMA request form below.
Wondering where your order is? If you have not yet received your order at all and think that you should have by now, visit the relevant order summary in Your Account. Here you will find updated availability information, estimated delivery dates, and even shipment tracking numbers when the carrier has made them available.
Are you missing an item? Claims for missing items must be received within 7 days from receipt of order. Check the packing slip that was included with your shipment. In order to fill your order quickly and efficiently with items already in stock at different fulfillment centers, we may have split your order into multiple shipments, which we would indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you had originally authorized.
Wrong item? If you have received your order and an item is wrong, please notify us by RMA request immediately. Advise us exactly what the wrong item is by model number, size, and color. Place the wrong item back into the carton so it is the same as when you received it and await our instructions.
For all wrong item reports be sure to include your order number, name, address, and phone number in your email. We’ll acknowledge your email within 1 business day and let you know how we will make things right. If you do not receive an acknowledgment within 1 business day, we have not received your email.